One report from your scheduling system shows where your cases fall through. Then your physician, on camera, answers the questions patients cancel over, sent by your team at the moments patients usually cancel. Built for private procedural practices.
Your patients have questions about their diagnosis, their procedure, and their recovery. Patient Focused puts your physician on camera to answer them—once. Then we help you deliver those answers to every patient, before every visit, at every stage of their care.
Pre-procedure video education delivered via text cut non-completion from 37.6% to 13.2% across 14 private practices. At $5,000 per cancelled case, the math is immediate.
Ballon-Landa E, et al. Am J Mens Health. 2019;13(6):1557988319893568.
Read the researchClaims citing inadequate informed consent for procedures had 114% higher odds of closing with payment in malpractice claims data covering ~500,000 cases. A signed form proves a signature was obtained. It does not prove understanding.
Read the researchPages with video are 53 times more likely to reach Google’s first page, according to Forrester. 86% of patients research providers before booking, and 53% of vascular YouTube videos are rated poor quality. Your physician on camera fills a gap no competitor in your market is filling.
53×: Forrester Research, via Wyzowl, Video Marketing Statistics, 2023. Video quality: Javidan A, et al. EJVES Vasc Forum. 2024;61:62-76.
Read the researchVideo-assisted consent cuts conversation time from 12.3 to 5.6 minutes while raising satisfaction from 65% to 86%. Less time. More understanding.
Read the researchMIPS scores every Medicare-billing physician on patient experience and improvement activities. Video education raised satisfaction from 65% to 86%. The same library that prevents cancellations also protects your reimbursement.
Read the researchBefore we recommend anything, we measure. Our free Cancellation Diagnostic shows you exactly where your practice is losing money — from the data already in your scheduling system. Your real numbers, the procedures they concentrate in, and the research behind every recommendation. No cost. No commitment.
Your office manager runs one report from your scheduling system — about fifteen minutes, no patient data.
We calculate your real cancellation rate and rank the procedures it concentrates in.
A written report and a recorded walkthrough with your numbers and evidence-backed recommendations. Nothing on your calendar.
Want the full picture first? Learn how the diagnostic works →
We build one service line at a time, scoped to the procedures where your cases are actually falling through. Each one gets the full set: condition explainers, procedure guides, preparation and recovery instructions, and patient Q&As.
Searchable on your website. Discoverable on YouTube. Deliverable directly to patients before every appointment.
What it is, why it matters, what happens without treatment.
What the procedure involves, the risks, the alternatives.
NPO, medications, what to bring. The cancellation prevention layer.
Activity, compression, warning signs, when to call back.
The 5–10 most common questions, answered on camera.
We set up in an underutilized space at your practice for the day. Your physician steps in, records, and steps out. About 30 minutes of their time per procedure we cover. We handle everything before, during, and after.
What a physician-on-camera education library means for your practice—in dollars, time, and risk reduction.
Start with a free cancellation diagnostic. We’ll show you your real numbers, which procedures they concentrate in, and the research behind every recommendation. No cost, no commitment — the findings are yours to keep.
Start With a Free DiagnosticAlready know what you need? Get in touch →
Or email directly: hello@im-patient-focused.com